Sync WABA Templates

Trigger a background synchronization of WhatsApp Business API (WABA) message templates for a given phone number. This fetches the latest templates from Meta and updates your 2Chat account so that new, modified, or removed templates are reflected when you call Get WABA Templates.

info

Requires a WABA channel connected to your 2Chat account. See How to connect WABA to 2Chat.

Query parameters

Parameter	Description	Example
phone_number	Your WABA number in E.164 format: no spaces, with leading plus sign. Required.	+5215512345432

Invocation

cURL

curl --request POST \
  --url 'https://api.p.2chat.io/open/waba/templates/sync?phone_number=+5215512345432' \
  --header 'Content-Type: application/json' \
  --header 'X-User-API-Key: your_api_key_here'

Python

import requests

url = "https://api.p.2chat.io/open/waba/templates/sync"
params = {"phone_number": "+5215512345432"}
headers = {
  "Content-Type": "application/json",
  "X-User-API-Key": "your_api_key_here"
}

response = requests.post(url, params=params, headers=headers)
print(response.json())

JavaScript

const axios = require('axios');

axios.post('https://api.p.2chat.io/open/waba/templates/sync', null, {
  params: { phone_number: '+5215512345432' },
  headers: {
    'Content-Type': 'application/json',
    'X-User-API-Key': 'your_api_key_here'
  }
})
.then(response => console.log(response.data))
.catch(error => console.error(error));

Response

The endpoint returns immediately while the synchronization runs in the background.

{
  "success": true,
  "is_syncing": true,
  "start_time_syncing": "2026-04-10T12:08:02.318000",
  "message": "Template sync started in background. Please wait."
}

Field	Description
success	true when the request was accepted
is_syncing	true indicates the sync process is running
start_time_syncing	ISO 8601 timestamp of when the sync started (present only when a new sync was triggered)
message	Human-readable status message

If a sync is already in progress for the same number, the endpoint returns:

{
  "success": true,
  "is_syncing": true,
  "message": "Template sync is already in progress. Please wait."
}

caution

The synchronization runs in the background. Updated templates will be available after a few seconds when you call Get WABA Templates. If you have a large number of templates, the sync may take longer.