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Receiving WhatsApp messages programmatically

We offer 2 mechanisms for receiving messages: polling and webhooks.

Offline reception (polling)

Real-time reception (webhooks)

You can receive WhatsApp messages in real time using webhooks.

  • For regular person-to-person messages, you can subscribe to the whatsapp.message.received webhook.
  • For WhatsApp group messages, you can use
  • For WhatsApp order messages, you can use whatsapp.order.received.

Learn more about how to use these webhooks here.